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THE APPLICATION OF STATISTICAL QUALITY CONTROL TECHNIQUES IN INDUSTRY

The purpose of the study of is to determine and identify if there has been significant difference in taste of manufactured product and also to protect producer from having their product containing low number of detective.

Original price was: ₦ 5,000.00.Current price is: ₦ 4,999.00.

Description

The level of technical effort devoted to quality control in the industries in Nigeria is quite low, very few firms carry out two control measures in production that is, measurement by which risk international specification of ensuring that the product conforms to the specification . It was done by taking a sample rejecting the null hypothesis. Today, this is beginning to change in some industry like bottling companies, the research project looked into the taste of a particular 7up bottling company product to find out if there is significant different in taste and sugar mixing irrespective of different location . The related work done on this project provided some vivid point that can determine impressive bottling company performance, good quality control lab and protection of workers to avoid hazard in the industry. Among the major findings were the uses of statistical quality control in the industry. The statistical control in industry whether there is significant difference in taste and brix (sugar) mixing. The data was obtained from the quality control department and 7up bottling company production -manual volume one and the data was analyzed using quality control charts.

 

 

                       TABLE OF CONTENT

 

Title page

Approval page- –      –      –      –      –      –      –      ii

Dedication-     –      –      –      –      –      –      –      iii

Acknowledgement- –      –      –      –      –      –      iv

Abstract- –      –      —    –      –      –      –      –      v

Table of content-    –      –      –      –      –      –      vi

 

CHAPTER ONE

  • Introduction- –      –      –      –      –      –      1
    • Historical background- –      –      –      –      1
    • Statement of problem- –      –      –      –      4
    • The significant if study – –      –      –      –      5
    • Aims and objective- – –      –      –      –      6
    • The scope of study and limitation- –      –      6
    • Limitation of study – –      –      –      –      7
    • Research questions – –      –      –      –      7
    • Statement of hypothesis- – –      –      –      8
    • Definition of terms- – –      –      –      —    8

 

CHAPTER TWO

2.0  Introduction-  –      –      –      –      –      –      11

2.1  Literature Review-   –      –      –      –      –      11

 

CHAPTER THREE

  • Methodology- –      –      –      –      –      –      14
    • data presentation – –      –      –      –      –      14
    • method of data collection- —    –      –      15
    • scope and limitation of the study-  –      –      16
    • Method of data analysis- – –      –      –      16

 

CHAPTER FOUR

  • Data analysis and interpretation- –      –      17

4.1  Analysis 1 or Appendix 1-       –      –      –      17

4.2  Analysis   –      –      –      –      –      –      –      23

 

 

 

CHAPTER FIVE

5.0  Summary, Findings, Conclusion and recommendation-  –      –      –       –      –      –      –      –      32

5.1   Summary findings- –      –      –      –      –      32

5.2   Conclusions-   –      –      –      –      –      –      33

5.3   Recommendations- –      –      –      –      –      34

Reference- –      –      –      –      –      –      –      35

 

CHAPTER ONE

  • INTRODUCTION

1.1  HISTORICAL BACKGORUND OF 7UP BOTTLING COMPANY

The company started bottling beverage in 1926. At about 1948, Mr.  Abraham I; a Muslim met with some Hebrews who has franchise or right to bottle 7up, there after the chance to produce the product was bottled in Nigeria on 1st October 1960 (Independence day). It is a Multiplan entity comprising of Nine plant in Nigeria located at Ikeja, Abuja with it’s administrative head quarters located at IJORA Lagos.

However, the Abuja plant was founded in 1989. brand of product: 7up bottling company bottle has following drinks.

7up

Soda

Team

Mirinda orange

Pepsi

Mirinda soda

Mountain dew e.t.c.

ADMINISTRATION

i      the General Manager

ii     Departmental head

iii     production manager

DEPARTMENT

i      account department

ii     Inventory

iii     marketing department

iv     sales Manager

v     sales officers

iv     sales supervisors

vii    sales men and sales assistance.

QUALITY CONTROL DEPARTMENT

i      water treatment sector

ii     carbon dioxide

iii     syrup room

iv     Boiler room

v     Laboratory

vi     Line (production hall)

 

The seven up bottling company have quality control programmes focused on four view areas of plant operation.

PRODUCTION LINE TESTING: to ensure that the Individual limits such as the bottle washer, Mix processor, carbonator, fullers, cooling system are working efficiently and that the syrups, carbon dioxide and water are being proportional erectly.

WATER TESTING: To ensure that the water treatment equipment is operating correctly.

TESTING OF INGREDIENCE: Modification of chemical and packaging materials are received to conform Quality.

 

THE USES OF STATISTICS IN INDUSTRY

DECISION MAKING: the science of statistics deals with making decision based on observed data in the face of uncertainties, the scientific study and industrial work.

IN MANAGEMENT: scientific management is basically management on the basis of precise numerical Information without using statistical aid, such Interpretative fail to use one of  the major tool for efficient management the complementariness of modern Industrial production and management makes it compulsory that management will be furnished with statistical data as raw material labour sales e.t.c.

 

  • STATEMENT OF PROBLEM

i      high or low carbon dioxide, gas pressure, Inaccurate Instrument for measuring the quality of drinks, lack of carbon dioxide gas, Improper Adjustment of control leakage and line freezing caused by Improper heating.

ii     HIGH WATER TEMPERATURE:  This Include refrigerator equipment not working properly or other coolant failure to draw cooler water storage tank, carbonator and filler bowl after machine has been in operation for a long period of time.

iii    DIRTY BOLLTING:  the effect of Mixing value and water not properly treated air in syrup in or in carbonated water.

1.3  THE SIGNIFICANCE OF STUDY

i      the researcher report will go a long in giving the production department of 7up bottling company necessary (line production hall) guide line maintaining standard will also reach out to review the cause of Inequality process in the Industries

ii     it will help the quality control manager to adopt a suitable solution in a production process.

iii     it protect consumers from accepting a product containing high number of detective.

iv     it will encourage the producer to keep the process in control and full Information about the quality of the goods being produced.

1.4  AIMS AND OBJECTIVES

The purpose of the study of is to determine and identify if there has been significant difference in taste of manufactured product and also to protect producer from having their product containing low number of detective.

  • THE SCOPE OF STUDY AND LIMITATIONS

This work hopes to cover the following arrears.

  1. To ensure that finished product suit or meet required standard.
  2. To check if the processing system and production line.
  3. To present the consumer with a product that is consistently within standards.
  4. To cover a co-ordinated programme combining the efforts of the various group quality development such as improvement, quality maintenance e.t.c
  5. To cover an area of quality control programme focus on area of plant operations.

1.6  LIMITATION

i   Lack of finance: There was not enough money to finance This work. I find it Very difficult to get through to finance my reports, since it involves gathering information from different sources.

ii  Time constraint: There was limited time togather information for this work, due to other academic Responsibilities.

iii unavailability of materials: this was a major limitation I encountered in the course of this work, I find it very difficult and fasting to get book materials and make it accurate.

1.7  RESEARCH QUESTIONS

The research questions gathered in this work includes

  1. What are the reasons of studying a particular case known as quality control of 7up company Aba?
  2. what are the major problems in quality control as to 7up bottling company as a case study
  3. Who is to blame for any problem found in quality control processor?
    • STATEMENT OF THE HYPOTHESIS

Ho: there is no significant difference in taste and mixing irrespective of different locations.

1.9   DEFINITION OF TERMS

From this work, I am to deduce the following terms

  1. Statistical quality control: is defined as an organized system for integrating (co_ordinating) quality development, quality maintenance and quality improvement effort of the various groups in an organization to enable production of goods and services at the most economical level which allow full customers satisfaction.
  2. Process control: is any employment of material machines and man for the purpose of production. It is an organized procedure for ensuring the desired quality of man, machine and machine operators, spare parts materials and assemblies of various stages of industrial ride.

BENEFITS OF STATISTICAL PROCESS IN INDUSTRY

  1. Improve quality: reduces cost of poor quality e.g.

Syrup rescheduling, rework inspection. These are the work of reducing cost of poor quality.

  1. Increase consumer satisfaction: to satisfy or to give people what they need
  2. Increase yield and maintain yield at reduced cost

ROLE OF STATISTICAL PROCESS CONTROL

  1. Evidence or what the process is doing or what the process is likely to do
  2. Assessment of what the process is capable of doing
  3. Help to understand operation of the process.

PRODUCTION CONTROL: it is the act of observing different attributes of quality specification of a product with the aim of ensuring that the product conforms to specifications.

ACTION LIMIT: these are the limits that tell us that the product will soon be out of control. These are the upper control limit or lower control limit, but the product in these limits is in control except if they passes the limits.

WARNING LIMIT: These are the limits that tell the controller that the product will soon enter action limit, the warning limits are upper warning limit and lower warning limit.

CHAPTER FIVE

5.0  SUMMARY FINDINGS AND CONCLUSION

5.1  SUMMARY FINDING

From the analysis 1, viewed on the chart, it is observed that no points fall within and outside the lower control limit and upper control limit for sugar content.

From analysis II, which is level of lithium citrate viewed on the chart, it is observed that no points within and outside the lower control limit and upper control limit.

Again, analysis III, which is level of normal syrup content, viewed on the chart, it is observed that no points falls within and outside the lower control limit and upper control limit.

CONCLUSION

On analysis I, which is level of sugar content since no point falls outside the specification limit, it is agreed that level of sugar content on 7-up drink is in state of statistical control.

On analysis II, which is level of lithium – citrate content, since all the point lies within the control limits, the process or level of lithium – citrate in the 7-up drink is in a state of statistical control.

On analysis III, which is level of normal syrup content, since none of the points is lying outside the control of limits, it is agreed that the syrup content in the 7-up drink is in a state of statistical control.

RECOMMENDATION

The researcher recommended that consumers of 7uo product should feel free to buy 7up product because in the research; we found out that there is no significance in taste or mixing irrespective of different locations.