Description
Many social critics have pointed out that organizations have failed to act in socially responsible ways and have failed to see why they should act ethically. As a result, business organizations are under tremendous pressure from a variety of interest groups to recognize and address the social issues that they are directly involved in. The link between corporate social responsibility and organizational performance is identified and examined in this study. Nowadays, the majority of businesses employ social responsibility to enhance their reputation, generate revenue, and stay in business. A thorough explanation of social responsibility was provided, including its definition, manner, school of thought, dimensions of engagement, limitations, ways to enhance it, and importance to individuals, organizations, and society at large. In order to conduct this study successfully and efficiently, a hypothesis was developed to provide the investigation direction and emphasis while determining the opinions of other authors and writers on the topic. Social responsibility has a beneficial impact on corporate performance, according to data gathered and evaluated using statistical methods.
TABLE OF CONTENTS
Title page
Certification
Dedication
Acknowledgement
Abstract
Table of Content
CHAPTERS ONE: INTRODUCTION
1.1 Background of the Study
1.2 Statement of problem
1.3 Purpose of the Study
1.4 Research questions & Hypothesis
1.5 Significant of the Study
1.6 Scopes and limitation of the Study
1.7 Justification of the Study
1.8 Definition of Technical Terms
1.9 Brief History of the Company
CHAPTER TWO: LITERATURE REVIEW
2.0 Introduction of the Concept
2.1 The Concept of Social Responsibility
2.2 Causes for Social Responsibility
2.3 Social Responsibility Schools of Thought
2.4 To Whom Business be socially Responsible
2.5 Discharging Social Responsibility
2.6 Corporate Social Responsibility
2.7 Social issues Affecting Organizational Performance
2.8 Limitation of Social Responsibility
2.9 Ways of Improving Corporate Social Responsibility
CHAPTER THREE: RESEARCH METHODOLOGY
3.1 Introduction
3.2 Characteristics of the Study Population
3.3 Research Design
3.4 Sampling Plan
3.5 Description of Data Collection Instrument
3.6 Setting of the Study
3.7 Limitation of Methodology
3.8 Coding Procedure
3.9 Description of Statistical Tools
3.10 Decision Rule
3.11 Administration of Data Collection Instrument
CHAPTER FOUR: PRESENTATION AND ANALYSIS OF DATA
Presentation and Analysis of Data
4.0 Introduction
CHAPTER FIVE: SUMMARY, CONCLUSION AND RECOMMENDATION
5.1 Summary of Findings
5.2 Conclusion
5.3 Recommendation
5.4 Suggestion for Further Studies
References
Appendix
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUNG OF THE STUDY
Organizations are being evaluated not just on their financial success but also on how much they improve society in the modern business culture. As companies are required to address the social, economic, and environmental effects of their activities in addition to producing a profit, the idea of corporate social responsibility, or CSR, has gained popularity. CSR is the voluntary adoption by a firm of policies that uphold corporate expansion while enhancing environmental protection, community welfare, and sustainable development.
CSR is essential for bridging the gap between society demands and government initiatives in developing nations like Nigeria, where poverty, environmental issues, and infrastructure deficiencies are common. Businesses that practice corporate social responsibility (CSR) improve stakeholder trust, employee dedication, and overall organizational productivity in addition to their public image. This is due to the fact that CSR activities frequently foster goodwill, lessen host community friction, and enhance the working environment—all of which lead to increased productivity and efficiency.
One of the biggest cement manufacturers in Africa is Dangote Cement Plc, a division of the Dangote Group, with its Gboko factory in Nigeria serving as a vital facility. The business unavoidably has an impact on the environment and host communities because of the size of its activities. Dangote Cement Plc has carried out a number of CSR initiatives throughout the years in fields including infrastructure, healthcare, education, and youth empowerment. The impact of these CSR initiatives on the organization’s productivity is still up for debate, though.
Because Dangote Cement Plc Gboko operates in an area where industrial operations have a substantial impact on the environment and society, the matter is especially pertinent. Therefore, it is essential to strike a balance between social responsibility and profitability in order to preserve community ties, guarantee sustainable operations, and improve organizational performance.
The purpose of this study is to investigate the connection between organizational productivity and corporate social responsibility at Dangote Cement Plc Gboko.
1.2 STATEMNET OF PROBLEM
Nigerian organizations frequently struggle to strike a balance between their social responsibilities and profit goals. Although CSR can improve goodwill and image, there are expenses associated with it that could have an impact on immediate profitability. Instead of seeing CSR as a strategic investment, some managers view it as a charitable responsibility. But disregarding CSR frequently results in disputes, disturbances in the community, and difficulties with regulations that interfere with business operations.
As a significant participant in the industry, Dangote Cement Plc is not immune to these difficulties. Thousands of individuals are impacted both directly and indirectly by its activities in Gboko. CSR is a key factor in assessing a company’s productivity because of factors including infrastructure requirements, employment expectations, and environmental considerations. Therefore, the important issue is determining if corporate social responsibility (CSR) has a major influence on organizational productivity or if it is still a purely peripheral activity.
1.3 PURPOSE OF THE STUDY
Examining the empirical connection between corporate social responsibility and organizational performance is the primary goal of research. Over time, social responsibility has been ignored; organizations have forgotten that they work in an environment that also expects them to help solve its socioeconomic problems.
This study seeks to:
- Determine the effect of social responsibility on organization
- Discuss why some organizations are socially responsible than others
- Identify and evaluate the various forms of social responsibility companies will achieve their set objectives and attain their goals.
- Above all, the purpose of this study is to partially fulfill the requirement for the award of higher national Diploma in Business Administration.
1.4 RESEARCH QUESTION AND HYPOTHESIS
The following claim and query will be examined in order to assess how corporate social responsibility affects organizational performance.
- Are Nigerian business enterprises socially responsible?
- Does the impact of social responsibility favourable or is a wasteful spending?
- Does social responsibility has relevant to organization profitability?
- In what areas is your organization socially responsible?
- What are the aims of social responsibility?
- Does social responsibility of an enterprise have impact on its performance?
The study will concentrate on the stated hypothesis relationship based on the aforementioned research questions. The following is the formulation of the hypothesis test:
Null Hypothesis (Ho): Organizational performance and social responsibility are unrelated.
Alternative Hypothesis (Hi): Organizational performance and social responsibility are related.
1.5 SIGNIFICANCE OF THE STUDY
Both organizations and society at large may benefit from their research on corporate social responsibility. Knowing the various areas in which the company may be socially responsible and measuring its influence on society can help it improve its corporate image and, eventually, increase its profits. If sufficiently researched, the study project also aims to help the general public and other corporate organizations understand the importance of social obligations and link their roles as stakeholders in the wheel of progress. Furthermore, the audience will learn about the several types of social performances that business entities might offer. It will raise consciousness about environmental deterioration.
Corporate entities may also gain a lot from it as they can easily help the public and other stakeholders and fulfill a variety of social obligations. For them, this will be quite important as it will boost their goodwill.
Lastly, the study effort will enable the researchers to learn more about this important and always contentious idea of our day, therefore they should not be excluded from the rewards.
1.6 SCOPES AND LIMITATION OF THE STUDY
This study’s focus is on the cement industry’s engagement and social responsibility. The scope is restricted to Gboko’s Dangote Cement PLC.
The study’s shortcoming is that, although most commercial organizations are reluctant to share their information with other parties out of concern for rivals, the scant information they do collect will be utilized to generalize about other people’s performance. The time and expense required to perform this research are additional limitations of this study.
1.7 JUSTIFICATION OF THE STUDY
Dangote Cement has made many contributions, but there is still some question about how its CSR initiatives relate to organizational efficiency. Occasionally, host communities around the Gboko facility have voiced complaints about alleged shortcomings in CSR delivery, land issues, or environmental contamination. These conflicts may have an impact on community collaboration, operational stability, and eventually productivity.
Furthermore, as the cement sector in Nigeria becomes more competitive, productivity must be maintained via both effective stakeholder involvement and technical efficiency. Assessing the extent to which CSR effects production at Dangote Cement Plc, Gboko, is therefore crucial.
1.8 DEFINITION OF TECHNICAL TERMS
It’s critical to define some of the technical terms used in this type of research in order to improve comprehension of the subject.
The following lists some of the most important terms and their meanings.
Social responsibility: is the astute and impartial concern that prevents people or businesses from engaging in eventually harmful actions, regardless of how profitable they may be at the time, and steers them in the direction of improving humankind. Andrew (2017). It also entails going above and beyond legal requirements and making more investments in stakeholder relations, the environment, and human capital (the European Economic Commission, 2011).
Corporate Image: the intangible asset that sets apart and makes possible a corporate organization of comparable kind and capacity.
Organization: It may be characterized as any organized set of guidelines and working relationships intended to implement a company’s policies.
Performance: Operationally, it may be described as a function of the organization’s growth, efficiency, market share, profitability, and survival.
1.9 BRIEF HISTORY OF THE COMPANY
The biggest cement manufacturer in Sub-Saharan Africa is Dangote Cement Plc, a division of the Dangote Group. The firm was founded to satisfy Nigeria’s increasing cement needs, and it has since spread its activities throughout numerous African nations. One of its main manufacturing locations, the Gboko facility in Benue State, is ideally situated to service northern and central Nigeria.
CHAPTER FIVE
SUMMARY CONCLUSION AND RECOMMENDATION
5.1 SUMMARY OF FINDING
The study revealed that people view social responsibility as an intelligent and objective concern for the welfare of the society without being forced to do so while organizations view corporate social responsibility as an act of refraining from destruction activities and encouraging actions that are in the best interest of the society.
Most scholars in the field of business and that is desirous of making profit, grow and survive in the surrounding environment must be socially responsible however, the study revealed that a few scholars still believe that the business should purely be business. This led to the problem statement of the study and formulation of research questions and hypothesis for the research. During the course of research, the following findings were further revealed.
i Social responsibility has impacts on the level of sales profitability, motivation of employees, reputation of an organizations and market share.
ii Nigerian organizations are socially responsible
iii Business organizations encountered problem(s) in designing and implementing social actions programmes
iv Nigerian organizations assist in reducing, level of unemployment in the country.
5.2 CONCLUSION
As a result of the findings, it was concluded that corporate social responsibility means the obligation of businessman to pursue those policies to make decisions or to follow those lines of action which are desirable in terms of objectives and value of the society Lattaus and Hodget (2016).
It is also seen as the responsibility of managers in carrying out their social approved mission to be responsive to, congruent with and interest and live with the forces and element of their social environment Koontz et al (2014).
As far as this study is concerned, all Nigeria organization is socially responsible which might have been because all of them are large profit oriented conglomerate who embark in all necessary actions to improve their organizational performance.
Another finding shows that business organizations encountered problems in designing and implementing social action programmes may be because business people lack social skill to deal with problems in the society, which may result into societal unrest and discretion in the operations of the organization.
5.3 RECOMMENDATION
- Industries should create a social responsibility department charged with the responsibility of alerting the organization about their social responsibility of alerting the organization about social responsibility function.
- Organizations should see responsibility as a business opportunity that is profitable in the long run.
iii. The government should reshape existing laws to ensure that business organization operate in society responsibility manner.
- Government should provide enlightenment and orientation campaign for business organization on the need for and importance of scale responsibility as well as the areas and aspect in which they could socially responsible.
- There is need to re-orientates chief and manager to pursue policies, decisions and actions or follows the lives of action, which are desirable in terms of society.
- Government must formulate policies and guideline that make social responsibility binding on business organizations and should try to evaluate their performance of such organization frequently.
vii. Organization should on a frequent basis identify with problems by helping to solve these problems as much as they could.
The organization should conduct which will enable them assess their contributions towards the society and determine the next course of action.
5.4 SUGGESTIONS FOR FURTHER STUDIES
The study of corporate social responsibility is complex and wide; it cuts across all fields and profession and could as well as looked into from other perspective.
For further studies, corporate social responsibility could be viewed in relation to manage responses of managers to social responsibility.
Also, it is suggested that further studies should focus in comparative analysis of the study in reaction to other countries so that this could be used as basis for making a concrete decision about the degree of social involvement about the industries in Nigeria.
Additionally, a research on corporate social responsibility of public corporative should be conducted to establish whether they are socially responsible.
Finally, more recent journals, textbooks and other literature on the topic should be reviewed in order to determine the current status for social responsibility.
